We pride ourselves on premium quality chocolate and take all issues relating to this very seriously with the attention they deserve. If your purchased product doesn’t taste right, or tastes different to how it usually does, please email us at info@pana-organic.com with the name of the product, the retail store it was purchased from, as […]
All of our packaged products have a best before date, and we recommend devouring them before that date to get the full delicious flavour experience. Best before dates are found on the packaging.
Since our chocolate is raw and free of preservatives they have special care instructions, and are very sensitive to heat. Your chocolate should ideally be stored below 18°C degrees. Coconut oil has a very low melting point, so your chocolate will become soft if it gets hot. The refrigerator is a safe place for your […]
